Visiting Our Web Sites
When you visit our web sites and move within the pages, we obtain information on what pages were visited, whether secure sites were accessed and the number of visits to the site. This information is only measured in aggregate and not associated with you individually.
We use this information to assess what is most useful to you to better meet your service requirements. Highstreet is committed to providing you with the best possible service – the better we know you, the better we can serve you.
Web Serves Log Files
When you register for our online services, we compile a profile of you for that service. The profile includes account numbers, Login ID, name and other personal information about you. This personal information is collected in compliance with our Privacy Policy. Each time you use the secure site service, we obtain your Login ID to identify you as a user of the service in order to safeguard your personal information. We use this information in aggregate to ensure we give you the highest quality of service.
Internet Security
Highstreet takes precautions to protect client information on our web sites. In certain areas, Highstreet uses industry standard SSL (Secure Sockets Layer) encryption to protect data transmissions. While you are in a protected area, the lock icon on a web browser, such as Microsoft Internet Explorer, is locked (as opposed to unlocked, or open). The current level of encryption available in today's web browsers is 128-bit encryption. Highstreet currently supports 128-bit encryption on our secure web site.
Cookies
Highstreet uses session cookies to allow you to navigate through the secure site service. A cookie is a small file that is created when you visit the site. It can track how and when you use a site and can store that information about you. A session cookie stores information only for the length of time you are connected to the site. Once you leave the site, Highstreet does not store the information contained on the cookie.
Protect Yourself From Online Fraud and Scams
For your protection, we strongly recommend that you do not provide your account information, user name or password to anyone. If you become aware of any suspicious activity relating to your account, please contact us immediately.
Do not reply to email requests for personal or financial information. Do not respond to, open an attachment in or click on a link within an email if you suspect the message is fraudulent. If you’re concerned that an email you’ve received is fraudulent, or you want to confirm that the email is really from Highstreet, please contact us and we can confirm its legitimacy.
Contacting Us By Email
When you communicate with us by email or when you ask us to respond electronically, we collect information contained in the email and your email address. We use your email address to communicate with you and will store all communications. While we apply our safeguards to protect private information on our systems and ensure the transmission of confidential information is encrypted, generally free-format email messages you use to send us email messages are not encrypted. We recommend that you use caution when forwarding personal information to us in free-form email messages.